To reduce the chance of shattering, the teapot is made of Tritan, a plastic specially-formulated to be safe in hot-temperature applications and is 100% BPA-free. Luckily, our older polycarbonate models were also tested to be BPA free.
The lid of the teapot may also be removed for easy placement in the dishwasher. To replace, simply return the lid to its original position and snap in place with a gentle push. Please note that the ingenuiTEA is not microwave safe, and that we do not carry replacement lids for the unit.
Tannins in tea may impart color to the teapot over time. To remove discoloration, we recommend submerging the unit in vinegar, and leaving to soak overnight.
Tea leaves or other debris may get caught in the opening at the bottom, causing the teapot to leak. A strong burst of air is all that's required to dislodge any debris. Simply turn the teapot up-side-down and blow vigorously into the opening at the center. If a stronger burst of air is required, we recommend using a hair drier.
Current model ingenuiTEA teapots do not have replacement filters, and we have long since run out of replacements for the old units. We apologize for any inconvenience and we recommend upgrading to the newer model.
The kettle spout contains a filter designed to remove any debris that may have fallen inside. Should it dislodge, replacing it is an easy task. Please ensure that the curvature of the filter is facing away from the spout. Place the bottom of the triangular filter into the lower part of the opening. Then press the upper portion of the filter against the kettle and push gently until it pops into place.
The advantages of GraviTEA are economy and speed. It costs a fraction of the cost of bottled water and filters liquids at twice the rate of comparable systems.
At its center is a replaceable filter cartridge. To prepare for use, we recommend soaking in water and moving briskly from side to side as illustrated on its packaging. Once complete, insert the filter at the bottom of the inner compartment and fill the cavity with water. The first batch may contain charcoal remnants. Simply pour out and repeat. Your filter is now ready to yield crystal-clear water.
The inner compartment has an end that is round and one that is more linear. Please ensure that the linear one is facing the front. Otherwise, you may find the lid difficult to snap in place. Rotating the compartment 180 degrees will yield better results.
Please remember to change the cartridges every 60 days. The electronic display is a handy reminder of this. Please depress the reset button for three seconds to signal the placement of a new cartridge. Pressing the button afterwards will illuminate its remaining life. The graph will flash hollow upon the cartridge reaching the end of its 60-days life, signaling that it needs a replacement.