Questions and Answers
Ask a question about velociTEA and have the Adagio Teas community offer feedback.
I have two questions. First, what is the lowest amount of water that can be used for this? Second, does the infuser automatically lower into the water and raise up again at the end of the brewing time or is there a timer for the person using it to take it
Asked by Karen Harmon
on November 26th, 2018
Will it 'hold' other strong tea flavors? Don't wanting my irish breakfast tea tasting like my son's Lapsang su Chung.
Asked by Wanda Carr
on November 22nd, 2018
Is the tea chamber glass or plastic?
Asked by Lynn K
on November 23rd, 2018
I noticed some teas have time requirements outside of those on the kettle. (Vanilla, 3 mins at 212 vs Black Tea setting at 5 mins.) How do I get around this?
Asked by Tawa'u
on January 16th, 2019
The video shows 5 settings, what's the 6th button do?
Asked by MisterE.Tea
on January 4th, 2019
Does this work well to make only 8-16 oz of tea? Or is it better used for larger amounts of tea?
Asked by Caitlin Grimes
on January 16th, 2019
Does the kettle have an automatic timer setting where it can be set to brew the night before, and start automatically at the designated time?
on January 23rd, 2019
There are teas like Chai or Blood Orange that taste best when brewed longer. Can you run it through the cycle twice or will that contaminate the inner workings of the machine for future pots of tea?
Asked by Shannon Mueller
on February 8th, 2019
How do you clean the machine?
Asked by Lori Randolph
on January 24th, 2019
I live in Denver. How well does this tea maker at 5280?
Asked by Carolyn Twardy
on January 30th, 2019
How would you use this for making mate teas. They steep at 150 for 3 mins. I don't see an option for that.
Asked by Michael Layman
on January 31st, 2019
Does the tea maker somehow hold the water in the basket for the set time so the tea steeps in a traditional sense or does the water just run into and back out of the basket over and over until the time ends?
Asked by Deni
on February 18th, 2019
The bottom of my pot is staining from the tea that I have brewed. What is the proper procedure for cleaning this? I would like to keep the stainless shiny.
Asked by john wolbert
on March 6th, 2019
How much tea do you use for forty ounces?
Asked by Jeffery Sikes
on February 4th, 2019
Are the tea samples gluten-free (from wheat, barley, rye and oats)?
Asked by Penny Siegmann
on January 28th, 2019
When the tea is done brewing some of the tea leaves are in the kettle. I put 2 teaspoons of tea in the infuser, place the cover on it, insert into position in the kettle, lock the lid and brew. Any idea why tea leaves are getting into the pot?
Asked by Brian Royster
on March 10th, 2019
Some of my teas have sprinkles in them, can they be used with this kettle or will the sugar mess up the inner workings?
Asked by Lauren Hite
on April 24th, 2019
How well does this pot handle tightly rolled teas? Does it circulate enough water to get them to open all the way?
Asked by Caelen Foss
on March 11th, 2019
Is there any way to get a replacement tea basket? I love my VelociTea, but the basket is a bit banged up.
Asked by Donna Marquard
on July 20th, 2019
What temperature does it keep the tea at when it is keeping it warm? Also can you hit a button to keep it warm for longer?
Asked by Kevin Urie
on July 15th, 2019
How much loose tea goes into a full pot for the velocities maker
Asked by Barbara Moenaert Baker
on June 19th, 2019
Can this be used to brew water mixed with milk, such as for chai teas?
Asked by Elyse Jozwiak
on September 24th, 2019
After lots of use the handle for the infuser basket has broken off. Is there a way to order just the infuser basket?
Asked by Nathan Reukauf
on October 21st, 2019
Will this only work on American voltage (110v)?
Asked by Arlen Pavka
on July 19th, 2019
I’d like to buy one for my RV but am concerned the electronics may be too delicate to be jostled during driving. Would that be a problem?
Asked by Paula Cox
on November 16th, 2019
Is the power plug on this compatible with Australian outlets?
Asked by Alisha Poremskis
on December 1st, 2019