What am I doing wrong??? Each of the 2 I had leaked water. Originally I put #1 in dishwasher. Despite that Adagio kindly sent another. That also leaked. With #2 I only hand washed. So disappointed in my experience, but glowing reviews. Is it me?!
Asked by Nicolle Hahn
on
5 × View replies Hide replies
Hello Nicolle! This mug has a design that requires a small hole to be on the bottom. This hole does allow water in during washing. Shaking it out a bit before use helps! We'll be happy to assist you further, please email us!
Answered by Adagio Teas
on
I had the same issue! Even after I've shaken it, and days after taking it out of the dishwasher, I find that it leaks from that hole in the bottom :(
Answered by Ahmeemee P
on
My experience is exactly the same. Mug was completely dry from the dishwasher, but leaked from the hole in the bottom. So disappointed!
Answered by Vee Carrington
on
Water gets between the two walls. Suggestion... Just do a quick swish with a rag to wash so water doesn't go into the hole in the bottom. It's just tea, folks!!! Not a soup bowl!! Unless you use it for soup, which is not a bad idea. Just don't let l
Answered by Tracey Goff
on
Just hand wash it without submerging it in water. Mine has never dripped out the hole and I only rinse or quick wipe with a soapy sponge under running water.
Answered by Samantha Treat
on