Questions and Answers
Ask a question about ingenuiTEA teapot and have the Adagio Teas community offer feedback.
Can only Adagio cups be used? Is there a certain diameter a cup must be?
Asked by Kaitlyn Morgan
on May 21st '16
Should 'per cup' loose tea measurements be doubled when making a full 16 oz Ingenuitea pot of tea?
Asked by Brian D
on Apr 20th '16
I brewed some chai in mine and now the silicone (I think?) valve bits smell of cinnamon and ginger, which can bleed into other teas I try to brew. Normal cleaning (warm, soapy water) isn't really helping. Help?
Asked by Emily McIntyre
on Aug 15th '16
Does the Ingenuitea require descaling like coffee appliances? If so what's the best method to use to not affect the taste of the tea?
Asked by Michael Layman
on May 12th '16
can you get a replacement lid anywhere? Think mine went into the garbage with the tea leaves
Asked by Raymond Bland
on Mar 6th '16
I accidentally left wet leaves in the base and now the strainer is a little moldy. Hours do I clean it? Am I just resigned to buying a whole new item since I can't get a replacement filter?
Asked by Esby Miller
on Sep 17th '16
Iced Tea question - Wouldn't the tea become cloudy if added to ice while hot?
Asked by Carolyn Stoll
on Jun 11th '16
Can I buy a replacement filter?
Asked by Suzanne Kellogg
on Nov 7th '16
Do these not come with the coasters anymore? I liked having them around to catch drips.
Asked by Jennifer Cleary
on Oct 22nd '16
Why don't you guys sell replacement strainers? Because after a while they get really funky...
Asked by Brett P.
on Jan 22nd '17
I just got it and I am wondering, how do you detach the bottom to get to the filter to put the tea in or do you just add it to the container and add hot water to it? This didn't come with instructions
Asked by Helen Cryan
on Feb 4th '17
Can the ingenuiTea teapot be put in the microwave
Asked by Frances Scott
on Mar 22nd '17
Do you add hot water or does water get hot in it
Asked by Becky Stanley
on Oct 24th '17
How long for an order to arrive?
Asked by Tonia Doell
on Sep 27th '17
Is there a trick to this? I used mine after washing and the bottom leaked like the seal wasn’t completely formed. I ended up having to hold it over a cup to catch all the cane out during brewing after my counter ended up covered.
Asked by Ashleigh Andrews
on Nov 10th '17