happy to help!

Let's Find Your Answer

Asking short and direct questions such as “what are your shipping costs” or “how to return items” yield best results:

Ask

Frequently Asked Questions

To ensure you get the answers you seek fast, we keep our FAQ page timely and relevant. Please select from the main topics:

account
orders
billing
shipping
auto delivery
loyalty
tea info
honey & spice
teaware info
clubs
custom blends
returns
reviews
communiTEA
troubleshooting
wholesale
masters & uk