We have many ways of rewarding your loyalty. You'll automatically earn Frequent Cups points for every dollar spent. You also earn 6 points by completing
product reviews, promoting the sale of
customized blends, or
recommending us to your friends (if they use the promo, you'll get 10 points). You can also post about what you're currently drinking to social media and earn 2 points. Once your point total reaches 100, you'll have a chance to convert them into a $10 certificate. It's that easy!
With our new
Rewards Page, you can exchange your Loyalty Points for free items, which aren't available normally, like special seasonal teas, and even free shipping! These items are added as free additions to your cart.
Once you have over 100 Points, you may easily exchange these for a $10 certificate. You'll do this in the last step of your Checkout. Look for the 'Certificates' field, and choose how many of your points (over 100) you would like to redeem from the drop-down. Once you do, the certificate/savings will be applied to your order. Should you change your mind and wish not to use them, please select "remove" next to the certificate number. Frequent Cup certificates do not expire and may be used at a later date.
Please note that Loyalty Points savings may not be redeemed when using PayPal or Apple Pay.
Once the checkout process is complete, we unfortunately can not apply a certificate retroactively. However, your certificate will remain valid and may be used anytime in the future. Missed the opportunity to apply one? Please see the 'applying certificates' section for clarification on how to apply your discount.
Might you have friends who may enjoy our teas? We invite you to mail all a
complimentary $5 gift certificate. Once your friends utilize the certificate, we'll reward you by adding 10 points to your Frequent Cups total, bringing you closer to earning a $10 certificate as well.
Given their free nature, our $5 certificates come with two caveats. One is that they work only for new customers. The other is a limit of one certificate per household or address. Our system may reject a certificate if the sender and recipient's addresses are too similar.
We love when our customers share their love of tea on social media, and we're happy to reward you with points for doing so. Simply visit the bottom of any product page and visit the 'Have A Cup on Us' section. You can share that you're enjoying the product to Twitter or Facebook, and earn points for doing so!
This action can be taken once per day, but be careful! The ability to earn points is directly related to your Adagio spending. If you ever see this option disappear, you'll be presented with a message that lets you know how many dollars you still need to spend to start earning more points.
Order a few samples, try a few teas, share them on social media, rinse, and repeat.
With our new
Rewards Page, you can exchange your Loyalty Points for free items, which aren't available normally, like special seasonal teas, and even free shipping! These items are added as free additions to your cart.
Thank you for your interest in Double Points Day. If you're a customer of both our retail stores, and online ordering, you may receive emails from our stores regarding our 'double points day.' That promotion we run is something exclusively for our store locations and cannot be used for online purchases.
We invite you to take a trip to one of our retail locations or keep an eye out for our online exclusive promotions. Let us know if you have any other questions!
